Join the Broadway Rose team!

Position: Box Office Representative – Part-Time, 13 to 20 hours per week Beginning July 16, 2026

The Broadway Rose Theatre Company Box Office Representative serves as the front-line box office representative at performances, providing exceptional customer service with exquisite attention to detail, and assisting with box office operations.

Reports to:
Box Office Manager

Responsibilities include but are not limited to:
· Provide highest quality of customer service for all Broadway Rose patrons.
· Provide ticketing services for Broadway Rose subscribers and single ticket patrons.
· Sell tickets to patrons over the phone during designated box office hours, and in person at performances.
· Maintain a proficient and working knowledge of Tessitura, the company’s Customer Relations Management (CRM) database.
· Observe Broadway Rose’s ticketing policies, and PCI compliance.
· Be able to create, update, and recognize internal coding on a patron account.
· Research and alter patron accounts, including exchanges, payments, adding and removing tickets, etc.
· Recognize and maintain a working understanding of season and single ticket event codes, venue seat maps, ticket types and pricing for all events.
· Stay up to date about current marketing promotions.
· Communicate any customer service issues that may need special attention to the Patron Services Manager.
· Help keep marketing and box office staff informed of on-going patron needs, complaints, problems, or other feedback to assist us in providing excellent customer service and meeting the needs of our patrons.
· Collaborate with fellow Box Office and Front of House Staff on performance tasks.
· Assist with performance tasks, reporting, and other duties as assigned.

Work schedule:
Box Office Shifts are primarily during performance weeks of each production
· Thursdays and Fridays 5:00 p.m. to 8:00 p.m.
· Saturdays 11:30 a.m. to 8:00 p.m.
· Sundays 11:30 a.m. to 3:30 p.m.
· Occasionally, the Representative will work added Wednesday performances from 5:00 p.m. to 8:00 p.m.

Work Locations:
· Deb Fennell Auditorium at Tigard High School (9000 SW Durham Rd, Tigard, OR)
· Broadway Rose New Stage: 12850 SW Grant Ave, Tigard, OR

Training Schedule:
· June 22–26, 2026 (Monday – Friday)
· Select hours between 10:00 a.m. – 6:00 p.m.

Compensation:
· $20 per hour, 13-20 hours per week

Required Skills & Experience:
· Minimum 2 years of customer service or sales experience.
· Strong verbal communication and active listening skills.
· Ability to multitask in a fast-paced, team-oriented and loud environment.
· Flexibility in scheduling.

Preferred Qualifications:
· 1+ year of professional box office experience.
· Phone sales experience.
· Experience with Tessitura or similar CRM/ticketing systems.
· Proficiency in Microsoft Excel, Word, and Outlook.
· Interest in or appreciation for musical theater.

How to Apply:
Please submit a resume and cover letter to:
Shelley Aisner, Box Office Manager
shelley@broadwayrose.org

Teaching Artist

Broadway Rose Theatre Company is holding an open call for resumes from teaching artists who may be interested in applying for various upcoming educational programs.

Reports to: Community Engagement Manager, Managing Director, Artistic Director
Pay: $16 - $30/hour depending on program, position, and experience

Overview: Broadway Rose seeks resumes from performing arts educators and camp counselors, piano accompanists, voice instructors, dance instructors, and directors for assorted camps and classes. NOTE: This is a resume call only. We do not currently have opportunities available for teaching artists. We will hold submitted resumes on file and reach out to all qualified applicants as positions become available to share specific information about dates, hours, pay, class description, and how to set up an interview if you are interested in applying.

Duties and Responsibilities for all Programs:

• Create a welcoming, inclusive atmosphere for all students.
• Develop curriculum with Community Engagement Manager, co-counselor, and/or class/camp production team depending on program needs.
• Submit lesson plan to Community Engagement Manager prior to the start of camp.
• Communicate administrative needs to Community Engagement Manager ahead of camp.
• Attend any necessary preparatory meetings ahead of the beginning of class or camp.
• Adhere to all safety guidelines and procedures.

Necessary Skills and Qualifications:

• Experience working with young people in camp, classroom, theatre school, after-school, or rehearsal settings.
• Experience in performance fields such as acting, musical theatre, improvisation, choreography, and/or directing.
• Some positions require the ability to accompany on piano.
• Ability to develop engaging lesson plans and activities for various programs.
• Ability to develop a short final showcase of class content for applicable programs. Typically includes 2 to 3 songs with simple staging and/or choreography.
• Strong communication skills with colleagues and students.
• Must provide proof of vaccination against COVID-19 prior to starting work and adhere to all COVID-19 safety guidelines.
• Background check required.

To apply please send a resume and a short statement of interest to Community Engagement Manager Amaya Santamaría at amaya@broadwayrose.org.