Your Visit

Whether this is your first visit to Broadway Rose Theatre or your fiftieth, we want to ensure that you enjoy every moment. If you have any questions about tickets or our services, please call the box office at 503.620.5262 or e-mail info@broadwayrose.org.

Box OfficeCameras & RecordingChildrenFood & DrinksLate Seating
Lost & FoundPatron ConsiderationsMarquee LoungeTicketsWeather

Learn more about Broadway Rose Theatre by watching this brief video.

Arrival Time
Productions begin promptly, so please arrive at least 15 minutes early. Doors open an hour before the show, and seating begins 30 minutes before showtime. Please check show listings for performance times.

Attire
Broadway Rose requires the basics (shirt, shoes, etc.) but beyond that, come as you like and be comfortable! Casual dress is fine, so is your Sunday best. The key is to enjoy the show!

Box Office
The box office is located at our New Stage Theater at 12850 SW Grant Ave. in Tigard. You may purchase tickets in person or by phone at the box office with no additional service fees by calling 503.620.5262 or purchase online at www.broadwayrose.com. Box office hours are Monday through Friday from 10 a.m. to 6 p.m. During productions, hours may be extended.

Cameras & Recording
Photography, videography, and audio recording are strictly prohibited inside the theater auditorium.

Children
Children under six years of age, including babes in arms, will not be admitted to our mainstage shows. Broadway Rose productions are generally suitable for ages 8 and above. Some shows deal with mature themes and may not be appropriate for children. However, children of all ages are welcome at our childrens’ theatre productions.

Food & Drinks
Refreshments such as soda and snacks are available for purchase at concessions before the performance and during intermission. At New Stage performances we are pleased to offer wine, beer, and hot beverages. Also available at the New Stage only are reusable Broadway Rose lidded cups so that you may enjoy your beverage in the auditorium. Bottled water is allowed in all auditoriums; food and outside beverages are not permitted.

Late-Seating Policy
To cause the least amount of disruption to the performance and the other patrons, and to ensure safety, late arrivals will be seated at the first suitable pause in the performance at the discretion of the house manager. You might not be seated in your assigned seat until intermission. In some cases, late seating may not be permitted.

Lost & Found
To inquire about a lost item, please call the box office at 503.620.5262, Monday through Friday, 10 a.m. to 6 p.m. Or email Beth, patron services manager, with the subject line “Lost & Found.” Please include your name, phone number, seat location, and a description of the item. Unclaimed lost and found items are stored for three months and then donated to charity.

Patron Considerations
In consideration of others, patrons leaving the auditorium during the performance may not return to their seats until intermission. Please refrain from wearing strong perfume and cologne. Please do not talk, hum, and sing during the performance. Open cough drop wrappers prior to the show beginning.

Marquee Lounge
The Marquee Club Lounge is open to donors who have shown outstanding support by making a $500 contribution within the span of a year. As a show of our sincere gratitude, Marquee Club members enjoy unlimited access to the lounge, which includes complimentary concessions, a private restroom, and a seating area. If you’re interested in becoming a member of the Marquee Club, please call 503.603.9862 to see how close you are to membership.

Tickets
You may purchase tickets online, by phone, or in person at the box office. Click here for ticketing information.

Tickets are non-refundable. Please call our box office at 503.620.5262 at least 48 hours before your scheduled performance to exchange tickets. Season ticket subscribers may exchange tickets, free of charge, for another performance of the same show. Single ticket buyer may also exchange tickets with a per ticket fee for another performance of the same show. With all exchanges, tickets are subject to availability and we cannot guarantee seating.  If you’re unable to attend a performance, you may donate your tickets to Broadway Rose and receive a tax-deductible receipt for your income taxes.

If you lose or forget your tickets, please call 503.620.5262 for a replacement. You may pick up your tickets at the box office the day of the show.

Ticket Exchange/Missed Performances
All sales are final and non-refundable. However, season pass holders can exchange tickets for another performance of the same show if available – return tickets to box office at least 48 hours in advance to exchange. There are no refunds or exchanges for single ticket sales.

Patrons who miss their performance may come to the theater and wait for stand-by availability for the same production. If we’ve got room, we’ll get you in.

If you can’t make it to a show, please donate your tickets back to the theater for resale and receive a tax receipt. Call the box office at 503.620.5262 in advance of the performance.

Weather
Broadway Rose Theatre Company is committed to not canceling a performance due to weather. In the event of performance cancellation, Broadway Rose will alert ticket-holders via email and post a notice on the website homepage. Ticket holders will have the option of rescheduling for another performance, taking the unused tickets as a tax deduction, or requesting a refund.