Your Visit to Broadway Rose
Whether this is your first visit to Broadway Rose Theatre or your fiftieth, we want to ensure that you enjoy every moment. If you have any questions about tickets or our services, please call the box office at 503.620.5262 or e-mail firstname.lastname@example.org.
Arrival Time Productions begin promptly, so please arrive at least 15 minutes early. Doors open an hour before the show, and seating begins 30 minutes before showtime. Please check show listings for performance times.
Box Office The box office is located at our New Stage Theater at 12850 SW Grant Ave. in Tigard. You may purchase tickets in person or by phone at the box office by calling 503.620.5262 or purchase online at www.broadwayrose.org. Box office hours are Monday through Friday from noon. to 6 p.m. During productions, hours may be extended.
Children Children under six years of age, including babes in arms, will not be admitted to our mainstage shows. Broadway Rose productions are generally suitable for ages 8 and above. Some shows deal with mature themes and may not be appropriate for children. However, children of all ages are welcome at our children’s theater productions.
Food & Drinks Refreshments such as soda and snacks are available for purchase at concessions before the performance and during intermission. At New Stage performances we are pleased to offer wine, beer, and hot beverages. Also available at the New Stage only are reusable Broadway Rose lidded cups so that you may enjoy your beverage in the auditorium. Bottled water is allowed in all auditoriums; food and outside beverages are not permitted.
Late-Seating Policy To cause the least amount of disruption to the performance and the other patrons, and to ensure safety, late arrivals will be seated at the first suitable pause in the performance at the discretion of the house manager. You might not be seated in your assigned seat until intermission. In some cases, late seating may not be permitted.
Lost & Found To inquire about a lost item, please call the box office at 503.620.5262, Monday through Friday, 10 a.m. to 6 p.m. Or email Beth, patron services manager, with the subject line “Lost & Found.” Please include your name, phone number, seat location, and a description of the item. Unclaimed lost and found items are stored for three months and then donated to charity.
Patron Considerations In consideration of others, patrons leaving the auditorium during the performance may not return to their seats until intermission. Please refrain from wearing strong perfume and cologne. Please do not talk, hum, and sing during the performance. Open cough drop wrappers prior to the show beginning.
Marquee Lounge The Marquee Club Lounge is open to donors who have shown outstanding support by making a $500 contribution within the span of a year. As a show of our sincere gratitude, Marquee Club members enjoy unlimited access to the lounge, which includes complimentary concessions, a private restroom, and a seating area. If you’re interested in becoming a member of the Marquee Club, please call 503.603.9862 to see how close you are to membership.
Tickets You may purchase tickets online, by phone, or in person at the box office. Click here for ticketing information. All sales are final and non-refundable.
Ticket Exchanges Subscribers can exchange tickets, free of charge, for another performance of the same show if tickets are available. Please bring your original tickets to the Broadway Rose New Stage located at 12850 SW Grant Avenue in Tigard, Monday – Friday, noon – 6 p.m. at least 48-hours notice of scheduled performance. (Please note that Preview Subscriptions will require an upgrade charge.)
Single ticket buyers can exchange tickets for another performance of the same show: subject to a $5 per ticket exchange fee – seating upgrade charges may apply. All fees and upgrades must be collected at time of exchange. Seating is based on availability. Please call the box office no later than 48 hours in advance to exchange your tickets.
If you’re unable to attend a performance, you may donate your tickets to Broadway Rose and receive a tax-deductible receipt for your income taxes. Please let us know if you cannot use your tickets so that we may make those seats available for others.
If you lose or forget your tickets, we will be happy to reprint them at the box office the day of the show.
Weather Broadway Rose Theatre Company is committed to not canceling a performance due to weather. In the event of performance cancellation, Broadway Rose will alert ticket-holders via email and post a notice on the website homepage. Ticket holders will have the option of rescheduling for another performance, taking the unused tickets as a tax deduction, or requesting a refund.