Your Visit

Tip: We do our best to keep the temperature comfortable, however, you may prefer to bring a wrap or dress in layers.

Accessible Seating
Broadway Rose Theatre Company performs in two venues, both with accessible seating: The first row of the New Stage Auditorium is at ground level and offers removable seats for patrons with wheelchairs or other mobility concerns. The Deb Fennell Auditorium includes a wide handicapped accessible aisle in the 7th row (row G) of the theater, which is at ground level to the entrances. Limited wheelchair and companion seating is available in the lower left and lower right sections of row G. Accessible rows are also available for those using walkers, canes, or who have difficulty navigating stairs. A limited number of armless chairs are available upon request. Note: all other rows require the use of stairs. Please call us at 503.620.5262 if we may assist you with reserving accessible seating.

Click here to view our seat maps.

Parking
Both Broadway Rose performance venues have free parking lots with dedicated accessible parking spaces. Because the Deb Fennell parking lots at Tigard High School tend to fill up during summer performances, we recommend persons with trouble walking arrive early to find parking near the entrances.

Assistive Listening Devices
For patrons with hearing loss, Broadway Rose provides Assistive Listening Devices (ALDs) with over-the-ear headphone or inductive-coil attachments. These are available, free of charge, at our Will Call desk prior to the performance and can be reserved with either a driver’s license or credit card as collateral.  Reservations may be made when you purchase tickets online by requesting an ALD headset in the Notes box, or reserve by phone at 503.620.5262.

Audio Description
Broadway Rose offers an audio-described performance by request on the last Saturday matinee of each show. Please call the box office at least two weeks prior to the performance at 503.620.5262 to reserve or for additional information.

Large Print Programs
Complimentary large print programs are available at mainstage performances. Please inquire at the box office prior to the performance.

Sensory Advisories
Occasionally productions may include the use of strobe effects, sudden loud noises such as gunshots, smoke, and fog, or other sensory effects. In these cases, we post notices outside the auditorium prior to the performance.

Service Animals
Dogs that are individually trained to do work or perform tasks for people with disabilities are welcome at all Broadway Rose performances. If possible, please let us know at the time of booking so that we may ensure both you and your canine are seated comfortably.

Arts For All
Broadway Rose believes in accessible, affordable theatre for everyone. That’s why we proudly join with dozens of Portland’s best music, theatre, and dance groups in the “Arts for All” initiative and offer $5 tickets to current Oregon Trail Card holders. Learn more.

At New Stage performances we are pleased to offer wine, beer, and hot beverages. Also available at the New Stage only are reusable Broadway Rose lidded cups so that you may enjoy your beverage in the auditorium. Bottled water is allowed in all auditoriums; food and outside beverages are not permitted.

Please note that the sale and consumption of alcoholic beverages are not permitted at Deb Fennell Auditorium.

• Patrons leaving the auditorium during the performance may not return to their seats until intermission.
• Use of mobile devices is not permitted during performances; please turn them off before taking your seat.
• Please refrain from wearing strong perfume and cologne.
• Please do not talk, hum, and sing during the performance.
• Open cough drop wrappers prior to the show beginning.
• Disruptive audience members may be asked to leave at the discretion of house staff.

Ticket Exchanges 

Subscribers can exchange tickets up until two hours prior to curtain time for the same production at no charge. Exchanges are based on availability. Seating upgrades may apply, and there are no refunds for downgrades in seating price.

Single ticket buyers can exchange tickets for another performance of the same show subject to a $5 per ticket exchange fee – including seat changes. Seating upgrade charges may apply, and there are no refunds for downgrades in seating price. All fees and upgrades must be collected at the time of exchange. Seating is based on availability. Please call the box office no later than 48 hours in advance to exchange your tickets.

If you’re unable to attend a performance, you may donate your tickets to Broadway Rose and receive a tax-deductible receipt for your income taxes. Please let us know if you cannot use your tickets so that we may make those seats available for others.

If you lose or forget your tickets, we will be happy to reprint them at the box office the day of the show.

Subscribers who miss their performance may come to the theater and wait for standby availability for the same production. If we have room, we’ll get you in. If you can’t make it to a show, please donate your tickets back to the theater for resale and receive a tax receipt. Call the box office at 503.620.5262 in advance of the performance.